Privacy Policy for Shenandoah Scooper Squad
Effective Date: May 2025
Shenandoah Scooper Squad (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services. We are locally owned and operated in Frederick County, Virginia.
1.
Information We Collect
We collect personal and non-personal information in several ways:
- Personal Information: Includes your name, email address, phone number, service address, payment information, and preferences—when voluntarily provided via forms, contact pages, or service sign-ups.
- Automatically Collected Information: Includes device information, browser type, IP address, website usage data, and interaction patterns through cookies, log files, and analytics tools.
2.
How We Use Your Information
We use the collected information to:
- Provide and manage pet waste removal services.
- Schedule and confirm appointments.
- Send service updates, billing information, and promotional offers.
- Improve our website, services, and marketing efforts.
- Comply with legal and regulatory requirements.
3.
Third-Party Services
We partner with trusted third-party platforms to support and enhance our operations:
- Google Analytics: To analyze website traffic and usage patterns.
- Mailchimp: To send newsletters, service updates, and promotional campaigns via email.
- Sweep and Go: For customer scheduling, routing, and service portal management.
- Stripe: For secure online payment processing.
These services may collect and process personal information as part of their integration. Please refer to their respective privacy policies for details.
4.
Marketing and Communications
By signing up for services or submitting your contact details, you agree to receive occasional emails and promotions from Shenandoah Scooper Squad. You may opt out at any time by clicking the “unsubscribe” link in our emails or contacting us directly.
5.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience, remember preferences, and analyze performance. You can control cookie settings through your browser.
6.
Information Sharing
We do not sell or rent your personal information. We only share your information with:
- Our trusted service providers under confidentiality agreements.
- Law enforcement or legal entities when required by law.
7.
Data Security
We implement secure measures—including encrypted payment processing via Stripe and secure customer data handling through Sweep and Go—to protect your personal data from unauthorized access or misuse.
8.
Your Rights and Choices
You have the right to:
- Access or update your personal information.
- Opt out of marketing communications.
- Request deletion of your data, subject to service and legal requirements.
To make a request, email us at [Insert email].
9.
Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect personal data from children.
10.
Third-Party Links
Our website may contain links to external websites. We are not responsible for their privacy practices or content.
11.
Policy Updates
We may update this Privacy Policy from time to time. All changes will be posted here with the updated effective date.
12.
Contact Us
If you have any questions about this Privacy Policy, please contact:
Shenandoah Scooper Squad
Phone: (540) 305-2550
Email: [email protected]
Website: www.shenandoahscoopersquad.com
Located in Frederick County, Virginia
